Terms of service

The service

PlainSight is a property-management platform for landlords and renters: listings, leases, rent collection, applications and screening, maintenance, and messaging. It is a record-keeping and payments tool — not a law firm, a bank, or a party to your lease.

Your account

You're responsible for the accuracy of what you enter and for keeping your login secure. Landlords are responsible for complying with the landlord–tenant, fair housing, and screening laws that apply to them, including FCRA obligations around adverse decisions.

Payments

ACH payments are processed by Stripe under their terms. Payment records in the ledger reflect what the platform observed; banks can return or dispute payments, and the ledger will reflect reversals.

Screening and verification

Background and credit checks are performed by Checkr with the applicant's consent. Income figures extracted from applicant-provided documents are automated extractions offered as a convenience — verify independently before relying on them; they are not a consumer report.

Acceptable use

Don't use PlainSight to break the law, harass anyone, upload content you have no right to share, or probe the platform's security. We may suspend accounts that do.

Liability

The service is provided as-is. To the extent the law allows, PlainSight is not liable for disputes between landlords and renters or for decisions made using information on the platform.